Revenue Operations Manager (ROM 0225)

At Skroutz, our mission is simple: we aim to amaze. From our humble beginnings back in 2005, we believe that happy customers equal happy merchants and it’s our job to understand and anticipate their needs and offer them an unparalleled, doubt-free experience. 

Our vision is clear: we aspire to simplify shopping, creating a trusted platform where millions discover and fulfill their online shopping needs easily and safely.

Whether you're looking for a new smartphone, restocking your pantry with essentials, seeking the perfect outfit for an upcoming event, or simply hunting for that collectible gaming console, Skroutz is your trusted partner for seamless shopping experiences.

And our ambitions extend far beyond Greece's borders. We're on a trajectory to become one of Europe's fastest-growing Marketplaces, with exciting expansions already underway in Cyprus and the Balkans. Our commitment to customer satisfaction remains paramount, guiding every decision we make.

To achieve our vision, we seek individuals who share our passion for e-commerce and technology. If you're driven by the desire to create extraordinary shopping moments for our users, as well as help sellers all around the world grow their businesses, then we want you on our team.

Join us at Skroutz and be part of a journey that's reshaping the way we shop online. Together, let's turn everyday moments into remarkable experiences.

Ready for the challenge?

#AimToAmaze #Skroutz20

How you will contribute to Skroutz vision

We are seeking an experienced Revenue Operations (RevOps) Manager to scope, build, and lead a high-impact RevOps team that will empower our commercial teams through data-driven reporting, actionable insights, and streamlined business systems and processes. This role is pivotal in ensuring our commercial teams have the right tools, data, and processes to enhance partner engagement, revenue growth, and productivity.

What you will be doing

• Build & Scale the RevOps Team: Define the RevOps strategy & roadmap, set KPIs, and establish scalable frameworks while mentoring a high-performing team of data & insights analysts and tools & process specialists.
• Drive Data & Insights: Develop and manage real-time reporting frameworks to uncover trends, optimize decision-making, and accelerate revenue growth.
• Optimize Systems & Processes: Evaluate, implement, and maintain business systems and tools (e.g., Salesforce). Create and refine workflows to enhance productivity and efficiency.
• Strategic Problem-Solving: Identify bottlenecks, drive process improvements, and develop mitigation plans to maximize performance and meet business goals.
• Cross-Functional Collaboration: Act as a strategic advisor, partnering with finance, product, and commercial teams to align on revenue goals and forecasting.

• 7+ years of experience in Revenue Operations, Sales Operations, or a related field, with proven success in building and managing high-performing teams.
• Strong experience managing business systems, particularly Salesforce (eg. Sales Cloud), including configuration, reporting, and process automation.
• Demonstrated ability to analyze data, identify trends, and provide actionable insights that drive revenue growth.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proven track record of cross-functional collaboration with sales, marketing, product, and analytics teams.
• Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
• Fluency in Greek & English.

We would appreciate it if you have

• Experience with data visualization tools (e.g., Tableau, Metabase) and familiarity with SQL or other query languages.
• Familiarity with B2B or marketplace business models and seller engagement strategies.
• Strong knowledge of revenue lifecycle metrics, revenue forecasting, and funnel optimization.

• A great opportunity to contribute to the evolution of Skroutz towards becoming one of Europe’s fastest growing Marketplaces
• Thrive in an environment that champions ambitious goals, empowers autonomy, fosters mentoring, and unlocks exciting opportunities for both personal and business growth
• Competitive full-time salary
• Ongoing training and development
• Access to books, online courses, and relevant resources
• Top of the Line tools and equipment
• Private Medical Plan
• Hybrid Working
• Free gym membership at Golden Gym in Athens, plus OAKA cross training & running courses, Padel and online yoga
• For all New Skroutz Fathers we offer 30 working days paternity leave (1,5 months in total)
• Monthly childcare allowance for all Skroutz Parents
• When at the office, we offer free food catering (breakfast & lunch)
• Free Skroutz Plus subscription

As part of our dedication to the diversity of our workforce, Skroutz is committed to Equal Employment Opportunity without regard to race, color, national origin, ethnicity, gender, disability, sexual orientation, or religion.

Disclaimer:

Skroutz collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any unauthorized third parties. Please read our Recruitment Privacy Policy here.